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NPI Notification

Provider Administrative Policy

Claims Submission
Policy Date
February 2008
Revised/October 2013
Provider Type(s)
All Providers  


Our provider administrative policies contain information regarding claims submission, reimbursement, and other information in order to achieve an efficient relationship with our providers. These policies are not an authorization or explanation of benefits. Blue Cross of Idaho retains the right to add to, delete from and otherwise modify this policy in accordance with our provider contracts


NPI Notification

National Provider Identifiers (NPI) must be registered with Blue Cross of Idaho.   Providers must complete a provider information sheet (located under Provider Packet at ) for every location prior to submitting claims. The provider information sheet must include the date the provider started seeing patients at that specific location. This information must be submitted to Blue Cross of Idaho prior to the provider`s start date, or as soon as possible after the start date. If claims are received prior to being added to Blue Cross of Idaho as a provider, claims will be returned or delayed, pending receipt of information.

NOTE: Registering your NPI does not mean that you are contracting with Blue Cross of Idaho. To request contracts, please contact your provider relations representative below.


Benewah, Bonner, Boundary, Clearwater, Idaho,
Kootenai, Latah, Lewis, Nez Perce and Shoshone Counties,
North Idaho, Washington and Montana

Leah Hulse CPC

P: 208-286-3602 Ext. 8326
866-283-5723 Ext. 8326
F: 208-286-3575

Adams, Boise Canyon, Elmore, Gem, Owyhee,
Payette, Valley and Washington Counties,
St. Alphonsus Health Systems Statewide and Oregon

Pam Roach CPC

P: 208-286-3602 Ext. 8306
866-283-5723 Ext. 8306
F: 208-286-3556

Ada County and St. Lukes Health Systems Statewide

Heidi Lowman

P: 208-286-3602 Ext. 8304
866-283-5723 Ext. 8304
F: 208-286-3558

Bannock, Bear Lake, Bingham, Blaine, Bonneville, Butte,
Camas, Caribou, Cassia, Clark, Custer, Franklin, Freemont,
Gooding, Jefferson, Jerome, Lemhi, Lincoln, Madison,
Minidoka, Oneida, Power, Teton and Twin Falls Counties,
South Central, Southeastern and Eastern Idaho, HCA,
Nevada, Utah and Wyoming

Jenn Lucy

P: 208-286-3602 Ext. 8310
866-283-5723 Ext. 8310
F: 208-286-3560

Policy History

Date Action Reason
October 2013 Revised updated provider relations contacts
October 2011 Revision Updated Provider Contact List
July 2009 Revised Extensions updated
August 2008 Revised Title change
May 2008 Revised Title change/added phone numbers

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